What is an Agent?
Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your nonprofit processes, and contact ContentMX for personalized guidance on integrating Copilot Agents into your workplace.
An agent is a tool that utilizes AI to automate and execute various business processes, either working alongside or on behalf of individuals, teams, or organizations. Agents come in different levels of complexity and capabilities, tailored to meet specific needs.
How do agents enhance workflows?
Agents enhance workflows by automating repetitive tasks, taking actions when prompted, and enabling various functions across departments. For example, a Budget Manager agent can review outstanding purchase orders and assist in financial planning, while a Customer Support agent can triage support issues based on CRM modifications.
How can I get started with agents?
To start using agents, you can access the Copilot Studio platform, which offers a secure environment for building and deploying agents. This platform allows you to connect your agents to knowledge and applications, ensuring they can effectively generate responses and take actions based on your data and systems.
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